Frequently Asked Questions

Honest answers to what local business owners ask us most. Don't see your question? Reach out — we'll answer it directly.

How much does a website cost?

Pricing depends on scope — page count, features, and whether you need extras like online booking or a product catalog. After a free 15-minute discovery call, we give you a fixed quote upfront so you know exactly what you'll pay before any work starts. No hourly billing, no surprise invoices.

How long does it take to build my website?

Most local business websites take 2–4 weeks from kickoff to launch. Larger projects with custom features (booking systems, e-commerce, member portals) can take 4–12 weeks. The biggest factor is usually how quickly you can get us your content — text, photos, business info — since we move as fast as you do.

Do I own my website after you build it?

Yes, completely. You own the domain, the code, the content, and the hosting account. If you ever decide to work with someone else, you can take everything with you. We don't lock anyone into anything.

What if I need changes after my site launches?

You have two options. For one-time tweaks, we charge per change with no minimum. For ongoing updates, our Hosting + Maintenance plan covers minor content changes, security patches, and software updates every month — most clients prefer this so they never have to think about their site.

Why hire Zasenami instead of a big agency?

You talk directly to the person actually building your site — not an account manager who relays messages. We don't charge agency overhead because we don't have agency overhead. Most local businesses don't need a marketing team of twelve; they need someone reliable who picks up the phone and gets the job done.

Do you work with businesses outside Montreal and Laval?

We're based in Montreal and primarily serve the Greater Montreal area, but we work with clients across Quebec and remotely with businesses anywhere in Canada. The work is the same — we just do calls instead of in-person meetings.

What's AEO (AI Engine Optimization) and why should I care?

AEO is making sure your business shows up when customers ask AI assistants like ChatGPT, Gemini, or Perplexity for recommendations. Nearly half of B2B buyers now use AI to research vendors, and traditional SEO doesn't cover this. Most local agencies aren't offering AEO yet — getting in early gives you a real advantage over competitors.

Do you offer payment plans?

For projects, our standard split is 50% upfront and 50% on launch. Larger projects can be broken into 3–4 milestone payments. Recurring services like hosting, SEO, and AEO are billed monthly. We accept e-transfer, credit card, and bank transfer.

Still have questions?

Book a free 15-minute call. We'll answer anything and help you figure out what your business actually needs.

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